What's New at Holland
Holland Wins Quest for Quality Award—Again and Again!
Despite recessionary conditions and aggressive competition, Holland remains true to its primary goal--delivering outstanding customer service. And our customers value us for it.
In the Logistics Management 2009 readership survey, Holland earned the vote of confidence from shippers, receiving the Quest for Quality award in both the LTL Midwest/North Central and the Expedited Motor Carrier categories.
The Quest for Quality award gives buyers of transportation and logistics services the opportunity to express their satisfaction by rating providers on service quality. This year, the magazine received 6,485 responses to its survey.
Shippers vote on the attributes of on-time performance, value, customer service, information technology and equipment/operations to identify the transportation providers that are delivering world-class service.
For 24 consecutive years, Holland has received a Quest for Quality award. Experience our award-winning service for yourself:
- The most next-day lanes in the region
- On-time performance over 97%
- Claims ratio that's half the industry average
- More expedited and time-based options
More information on the Quest for Quality award can be found on logisticsmgmt.com.
Teamsters Ratify Contract Changes
YRC Worldwide Inc. announced a major step forward in the company's comprehensive plan, with a majority of its employees represented by the International Brotherhood of Teamsters ("IBT") voting "yes" to ratify a modified labor agreement.
The contract changes enable the company to reduce its cost structure, preserve capital, and be more competitive in the marketplace.
"This vote sends a clear message to our customers and our competitors. We are moving forward together, and we're moving forward with confidence, delivering uninterrupted and unparalleled service in our superior networks," said Mike Smid, President of YRC Inc. and Chief Operations Officer of YRC Worldwide.
With the support of our employee-owners and other stakeholders, YRC Worldwide continues to make progress with our comprehensive recovery plan--realizing efficiencies from the YRC integration, restoring financial strength, and positioning YRC Worldwide for future success.*
Return to Top